Top 26 Customer Satisfaction Survey Companies

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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.

piHappiness logo

piHappiness

🇺🇸 Business Bay, Office # 1101 The Burlington Tower

piHappiness specializes in software development focused on customer feedback management, offering a customizable survey app that facilitates real-time feedback collection and insightful analytics. Its innovative approach allows businesses to monitor customer satisfaction through tailored feedback forms and immediate reporting, enabling swift action to enhance customer experiences.

customer feedback
survey app
feedback management
real-time reporting
survey analytics
customer satisfaction
feedback forms
response analysis
customer experience
feedback surveys
Net Promoter Score
survey tools
Company size: 201-500
Founded: 2018
Survey Loop logo

Survey Loop

🇺🇸 St. Louis, MO, US

Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.

feedback collection
customer insights
sentiment analysis
customer experience
growth strategy
reputation management
data analytics
user engagement
Company size: 2-10
Founded: 2023
Survey Sync logo

Survey Sync

🇺🇸 Warsaw, PL

Survey Sync offers a SaaS platform that automates the creation and analysis of online surveys, leveraging AI-driven analytics to provide actionable insights for customer development. This innovative approach enables businesses to efficiently gather and interpret customer feedback, facilitating data-driven decision-making.

SaaS
customer development
online surveys
AI analytics
feedback analysis
actionable insights
automation
data collection
survey creation
market research
Company size: 2-10
Founded: 2024
Go Get Quality logo

Go Get Quality

🇺🇸 San Antonio, US

Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.

reputation management
survey evaluation
customer satisfaction
feedback analysis
data insights
social analytics
Company size: 51-200
Survale, Inc logo

Survale, Inc

🇺🇸 2021 Fillmore St San Francisco, California, US

Survale, Inc specializes in software development, offering an innovative talent feedback and analytics platform designed to enhance the candidate, onboarding, and employee experience through automatic surveys. Recognized as a top HR product of the year, it leverages data-driven insights to optimize human resource processes.

candidate experience
onboarding
employee experience
talent feedback
analytics platform
survey automation
Company size: 11-50
Founded: 2016
Mindset Management Inc. logo

Mindset Management Inc.

🇺🇸 90 State St. Suite 700

Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.

employee engagement
survey analytics
cloud-based dashboards
real-time feedback
organizational development
pulse surveys
learning development
engagement metrics
remote teams
assessment tools
culture enhancement
data-driven insights
Company size: 2-10
Founded: 2005
Opiniion Inc. logo

Opiniion Inc.

🇺🇸 387 S 520 W Suite 100

Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.

resident satisfaction
feedback automation
online reputation
community engagement
survey management
review generation
property management
resident communication
Company size: 11-50
Founded: 2017
ufeedback logo

ufeedback

🇺🇸 8280130 N Gould St Sheridan, Wyoming 82801, US

Ufeedback specializes in simplifying client feedback processes within the technology and internet sectors, offering innovative solutions that enhance user experience and engagement.

feedback
client engagement
user experience
data collection
survey tools
analytics
customer insights
Company size: 2-10
Founded: 2023
Zacoustic CX logo

Zacoustic CX

🇺🇸 Austin Texas, US

Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.

customer experience
employee experience
survey prediction
data analytics
feedback management
predictive analytics
Company size: 11-50
SurveySparrow logo

SurveySparrow

🇺🇸 2345 Yale St Palo Alto, California 94306, US

An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.

experience management
customer feedback
employee engagement
mobile surveys
conversational surveys
market research
net promoter score
voice of customer
survey automation
offline surveys
feedback analysis
customer satisfaction
Company size: 201-500
Founded: 2017
Marketing Systems Group logo

Marketing Systems Group

🇺🇸 755 BUSINESS CENTER DRIVE SUITE 200

A leader in market research, this organization specializes in providing innovative technology and comprehensive services tailored for the survey research industry, including online survey tools, global sampling capabilities, and expert panel management solutions. With over thirty years of experience, it offers unique products that enhance data quality and accessibility for market research professionals.

market research
survey tools
qualitative research
quantitative research
sampling
panel management
geographic information
data analytics
sensory testing
respondent recruitment
research operations
feedback automation
Company size: 11-50
Founded: 1987
Humm logo

Humm

🇺🇸 6836 Austin Center Blvd Suite 165

Humm specializes in IT services and consulting, offering an innovative on-premise feedback platform that enables businesses to gather and act on customer feedback in real time, enhancing the overall guest experience. Their unique approach focuses on immediate action and performance analytics, making it easier for service-oriented businesses to monitor and improve customer satisfaction.

customer experience
feedback platform
guest analytics
performance feedback
online reviews
live feedback
survey replacement
service recovery
Company size: 11-50
Founded: 2012
Simplesat logo

Simplesat

🇺🇸 113 Cherry Street Seattle, Washington 98104, US

Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.

customer feedback
satisfaction survey
survey tool
CSAT
NPS
SaaS
digital technology
data integration
customer service
feedback management
retention strategies
business growth
Company size: 11-50
Founded: 2016
Merren.io | Multichannel Survey and CX Platform logo

Merren.io | Multichannel Survey and CX Platform

🇺🇸 10900 Research Blvd Austin, Texas 78759, US

Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.

multichannel survey
customer feedback
market research
AI insights
survey bots
real-time analytics
chatbot survey
WhatsApp survey
email survey
customer experience
dynamic emails
rewards platform
Company size: 11-50
Founded: 2001
RepuGen logo

RepuGen

🇺🇸 9005 Overlook Blvd PMB: 778

RepuGen offers innovative healthcare reputation management and patient engagement software designed to help medical professionals enhance their online presence through genuine patient reviews and feedback. The platform features tools for monitoring patient satisfaction, protecting against negative reviews, and providing real-time analytics, enabling healthcare providers to improve patient care and operational efficiency.

reputation management
patient engagement
online reviews
feedback monitoring
patient satisfaction
analytics
survey tools
complaint monitoring
sentiment analysis
healthcare software
review protection
real-time reporting
Company size: 11-50
Founded: 2016
DataScope Research logo

DataScope Research

🇺🇸 Austin, US

DataScope Research specializes in market research, offering innovative feedback channels to gather customer insights, enabling businesses to make informed decisions with clarity.

market research
customer feedback
data analysis
market insights
consumer behavior
survey methodology
analytics
research methodologies
Company size: 201-500
Blix logo

Blix

🇺🇸 Gluskin Tel Aviv, IL

Blix specializes in software development, offering an AI-powered suite of tools designed for market research firms to analyze unstructured customer feedback efficiently. Their innovative automated contextual coding tool transforms various forms of open text feedback into actionable business insights.

AI
customer feedback
market research
data analysis
contextual coding
voice of customer
unstructured data
business insights
Company size: 2-10
CXLogic logo

CXLogic

🇺🇸 10990 Ashurst Lane Highlands Ranch, Colorado 80130, US

CXLogic specializes in customer experience research, offering innovative feedback solutions that leverage advanced technologies and data science to enhance customer engagement and improve organizational performance. Their interactive tools, including kiosks and tablets, utilize engaging survey formats to capture real-time customer insights, supported by robust analytics for in-depth performance evaluation.

customer experience
feedback solutions
data science
analytics
survey tools
interactive dashboards
customer engagement
response collection
performance improvement
kiosk technology
mobile feedback
real-time insights
Company size: 2-10
Founded: 2020
SurveyPlanet logo

SurveyPlanet

🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, US

SurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.

online surveys
survey tools
survey design
customer feedback
360 reviews
survey templates
data collection
survey sharing
result analysis
CSV exporting
custom theming
Company size: 2-10
Founded: 2011
SurveyStance - One Tap Emoji Surveys logo

SurveyStance - One Tap Emoji Surveys

🇺🇸 2901 W. Coast Hwy Suite 200

SurveyStance specializes in consumer services by providing innovative feedback solutions through its One Tap Smiley Feedback Kiosk and Email Signature Survey, enabling effortless customer feedback collection. The centralized dashboard for responses streamlines the process, making it easier for businesses to capture and analyze customer insights.

customer feedback
survey
feedback kiosk
email survey
SMS feedback
dashboard
customer service
one tap
smiley survey
centralized feedback
Company size: 11-50
Founded: 2016
SATISFYD logo

SATISFYD

🇺🇸 PO Box 161983 Austin, TX 78716-1983, US

SATISFYD specializes in software development focused on enhancing customer and employee experiences for machinery dealerships and manufacturers. Its innovative solutions leverage automation and integrations to capture actionable insights, driving revenue growth and talent retention while managing online reputations in the heavy equipment industry.

customer experience
employee experience
feedback management
experience management
online reviews
reputation management
customer satisfaction
engagement program
insights platform
automation
machinery dealerships
heavy equipment
Company size: 2-10
Founded: 1998
Big Mouth Survey logo

Big Mouth Survey

🇺🇸 515 S West End Blvd Suite 202

Big Mouth Survey specializes in IT services and consulting, offering a comprehensive platform for real-time customer and employee feedback to enhance customer experience across various sectors such as hospitality, healthcare, and retail. Its innovative approach combines feedback collection with actionable insights to drive business growth and improve brand awareness.

customer experience
feedback
insights
hospitality
restaurants
healthcare
retail
online reviews
referrals
employee engagement
business growth
brand awareness
Company size: 11-50
Founded: 2019
Alchemer logo

Alchemer

🇺🇸 168 Centennial Parkway Suite 250

Alchemer provides a highly flexible feedback and data collection platform designed to empower organizations to effectively engage with customers and employees. Its innovative approach focuses on ensuring that every voice is heard, facilitating actionable insights through a comprehensive suite of survey and data analytics tools.

feedback
data collection
online surveys
survey software
marketing tools
customer insights
enterprise feedback
data analytics
VOC
NPS
web forms
mobile feedback
Company size: 201-500
Anecdote logo

Anecdote

🇺🇸 New York, US

Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.

customer feedback
AI analytics
feedback analysis
product management
customer experience
data collection
survey tools
real-time alerts
dashboard analysis
generative AI
Company size: 11-50
Founded: 2022
Test Poll Company logo

Test Poll Company

🇺🇸 700 E Middlefield Rd Mountain View, California 94043, US

A self-employed venture specializing in the creation and analysis of polls, focusing on innovative methods for enhancing poll consumption and engagement within the accounting industry.

polling
survey
data collection
feedback
analytics
Company size: 2-10
RumbleRank logo

RumbleRank

🇺🇸 Marion, US

RumbleRank specializes in innovative market research by offering an engaging, game-like platform for collecting feedback through head-to-head matchups, eliminating ambiguity in survey responses. This unique approach enables users to make definitive choices, yielding clear and actionable insights for data analysis and decision-making.

market research
surveys
data collection
data analysis
customer feedback
employee feedback
marketing analytics
focus groups
client survey
employee retention
Company size: 2-10
Founded: 2021

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