Top 26 Customer Satisfaction Survey Companies

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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.

Go Get Quality logo

Go Get Quality

🇺🇸 San Antonio, US

Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.

reputation management
survey evaluation
customer satisfaction
feedback analysis
data insights
social analytics
Company size: 51-200
Survey Loop logo

Survey Loop

🇺🇸 St. Louis, MO, US

Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.

feedback collection
customer insights
sentiment analysis
customer experience
growth strategy
reputation management
data analytics
user engagement
Company size: 2-10
Founded: 2023
SurveyPlanet logo

SurveyPlanet

🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, US

SurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.

online surveys
survey tools
survey design
customer feedback
360 reviews
survey templates
data collection
survey sharing
result analysis
CSV exporting
custom theming
Company size: 2-10
Founded: 2011
SurveyCrest logo

SurveyCrest

🇺🇸 8 Commerce Way Hamilton Township, New Jersey, US

SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.

survey creation
data analysis
customer feedback
employee satisfaction
event planning
survey templates
research methodologies
business insights
Company size: 11-50
Founded: 2012
Mindset Management Inc. logo

Mindset Management Inc.

🇺🇸 90 State St. Suite 700

Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.

employee engagement
survey analytics
cloud-based dashboards
real-time feedback
organizational development
pulse surveys
learning development
engagement metrics
remote teams
assessment tools
culture enhancement
data-driven insights
Company size: 2-10
Founded: 2005
Merren.io | Multichannel Survey and CX Platform logo

Merren.io | Multichannel Survey and CX Platform

🇺🇸 10900 Research Blvd Austin, Texas 78759, US

Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.

multichannel survey
customer feedback
market research
AI insights
survey bots
real-time analytics
chatbot survey
WhatsApp survey
email survey
customer experience
dynamic emails
rewards platform
Company size: 11-50
Founded: 2001
SurveyOL.com LLC logo

SurveyOL.com LLC

🇺🇸 Gaithersburg, MD 20878, US

SurveyOL specializes in software development for creating customized online surveys, offering over 100 free templates and 20 diverse question types. With features like mobile accessibility and SMS capabilities, it provides an efficient and user-friendly platform for organizations seeking to gather valuable insights and enhance decision-making.

online surveys
survey templates
response analysis
customer satisfaction
mobile accessibility
SMS capabilities
questionnaire design
data collection
feedback tools
user experience
market research
insights gathering
Company size: 2-10
Founded: 2018
Simplesat logo

Simplesat

🇺🇸 113 Cherry Street Seattle, Washington 98104, US

Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.

customer feedback
satisfaction survey
survey tool
CSAT
NPS
SaaS
digital technology
data integration
customer service
feedback management
retention strategies
business growth
Company size: 11-50
Founded: 2016
Zacoustic CX logo

Zacoustic CX

🇺🇸 Austin Texas, US

Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.

customer experience
employee experience
survey prediction
data analytics
feedback management
predictive analytics
Company size: 11-50
Survey Campaign logo

Survey Campaign

🇺🇸 TG Nation Way Harrah, Oklahoma 73045, US

Specializing in market research, Survey Campaign conducts strategic initiatives to gather valuable data and insights through targeted surveys, enabling organizations to make informed, data-driven decisions. Their innovative approach harnesses community feedback to adapt strategies and refine products in response to evolving market demands.

market research
survey
data collection
audience insights
feedback analysis
customer satisfaction
public opinion
strategic initiatives
data-driven decision-making
sentiment analysis
Company size: 501-1000
Anecdote logo

Anecdote

🇺🇸 New York, US

Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.

customer feedback
AI analytics
feedback analysis
product management
customer experience
data collection
survey tools
real-time alerts
dashboard analysis
generative AI
Company size: 11-50
Founded: 2022
Opiniion Inc. logo

Opiniion Inc.

🇺🇸 387 S 520 W Suite 100

Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.

resident satisfaction
feedback automation
online reputation
community engagement
survey management
review generation
property management
resident communication
Company size: 11-50
Founded: 2017
Innovative HR Solutions, LLC logo

Innovative HR Solutions, LLC

🇺🇸 37111 Marber Dive Rancho Mirage, CA 92270-2234, US

Innovative HR Solutions specializes in human resources consulting, focusing on designing and analyzing customized employee surveys to enhance organizational effectiveness. Their innovative approach includes a variety of survey products tailored to specific needs, enabling businesses to reduce turnover, improve productivity, and make data-driven decisions.

human resources
consulting
employee surveys
turnover reduction
productivity improvement
benchmarking
engagement assessment
demographic analysis
feedback sessions
survey design
data analysis
employee involvement
Company size: 2-10
Founded: 1999
Soono logo

Soono

🇺🇸 PO Box: 490573 Everett, MA 02149, US

Soono is a software development platform specializing in real-time survey and data collection, enabling businesses to swiftly gather feedback and customer insights in under 30 seconds. Its innovative approach facilitates seamless data sharing across all organizational levels, enhancing marketing and customer engagement strategies.

real-time survey
data collection
customer feedback
insights sharing
marketing database
customer engagement
Company size: 2-10
Founded: 2018
SurveyKing logo

SurveyKing

🇺🇸 24660 Lahser Rd Southfield, MI, US

SurveyKing is a versatile platform specializing in market research, offering tools for employee engagement, customer satisfaction, and form creation. Its user-friendly interface combines advanced features such as MaxDiff and Conjoint analysis, making it a comprehensive solution for gathering and analyzing survey data.

market research
survey builder
employee engagement
customer satisfaction
form creation
Net Promoter Score
MaxDiff
Conjoint
Company size: 2-10
Founded: 2014
Austin Data Solutions logo

Austin Data Solutions

🇺🇸 360 Nueces St Austin, Texas, US

Austin Data Solutions specializes in IT services and consulting, focusing on transforming unstructured and "Voice of the Customer" data into actionable insights. Their innovative approach includes web application development and system integration, leveraging technologies like Clarabridge, Python, and Django to enhance data-driven decision-making for businesses.

data analysis
unstructured data
customer insights
system integration
web applications
API
voice of customer
survey analysis
social media analytics
chat analysis
Company size: 2-10
Founded: 2016
Voiceform logo

Voiceform

🇺🇸 San Francisco, California, US

Voiceform is a technology platform that enhances research by enabling the collection of conversational feedback through voice-driven surveys and questionnaires. Its innovative approach combines the scalability of surveys with the depth of qualitative interviews, providing researchers and marketers with rich insights efficiently.

voiceform
surveys
insights
feedback
researchers
technology
tools
questionnaires
transcription
ai
forms
quizzes
customer experience
voice capture
analysis
data quality
conversational
dynamic
scaling
qualitative
Company size: 2-10
Founded: 2021
Survey Kiwi logo

Survey Kiwi

🇺🇸 Delaware, US

Survey Kiwi is an innovative software development platform that enables organizations to create intuitive, mobile-ready surveys and forms quickly. With a focus on user-centric design and powerful data analysis tools, it streamlines data collection and enhances decision-making processes across various industries.

surveys
data analysis
market research
data collection
mobile forms
user experience
feedback optimization
internal operations
insights generation
productivity enhancement
Company size: 2-10
Founded: 2015
DataScope Research logo

DataScope Research

🇺🇸 Austin, US

DataScope Research specializes in market research, offering innovative feedback channels to gather customer insights, enabling businesses to make informed decisions with clarity.

market research
customer feedback
data analysis
market insights
consumer behavior
survey methodology
analytics
research methodologies
Company size: 201-500
SurveySparrow logo

SurveySparrow

🇺🇸 2345 Yale St Palo Alto, California 94306, US

An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.

experience management
customer feedback
employee engagement
mobile surveys
conversational surveys
market research
net promoter score
voice of customer
survey automation
offline surveys
feedback analysis
customer satisfaction
Company size: 201-500
Founded: 2017
SatisFacts & ApartmentRatings logo

SatisFacts & ApartmentRatings

🇺🇸 909 N Sepulveda Blvd Fl. 11

SatisFacts & ApartmentRatings specializes in research services aimed at enhancing the resident and employee experience within the multifamily housing sector. Their innovative platform offers comprehensive tools for resident retention, reputation management, and employee engagement, leveraging extensive data and leading-edge technology to drive satisfaction and reduce turnover.

research services
resident retention
reputation management
satisfaction surveys
ratings and reviews
market research
SaaS platform
employee engagement
review generation
review response
multifamily housing
resident experience
Company size: 11-50
Founded: 2000

SURVEY PROS, INC.

🇺🇸 9066 SW 73RD CT Miami, Florida 33156, us

SURVEY PROS, INC. specializes in providing comprehensive surveying services, catering to a wide range of survey needs with a focus on precision and reliability. Their innovative approach ensures tailored solutions that meet diverse client requirements effectively.

survey
data collection
market research
analytics
feedback
assessment
evaluation
polling
Company size: 2-10
Founded: 2013
KAPsurvey logo

KAPsurvey

🇺🇸 5805 Governors View Ln Alexandria, VA 22310-2356, US

KAPsurvey is an innovative data collection and management platform in the Information Technology and Services industry, specializing in streamlining survey processes and enhancing project management with advanced data analysis tools. Its unique integration with WhatsApp facilitates smoother data collection, setting it apart in the market.

data collection
survey creation
data analysis
project management
information technology
data management
communication tools
analytics
Company size: 2-10
Founded: 2022
Consumers' Choice Award logo

Consumers' Choice Award

🇺🇸 2451 Cumberland Pkwy Suite # 3517

Specializing in consumer services, this organization promotes business excellence by recognizing local businesses through a unique consumer survey that evaluates customer service, value, and professionalism. Its innovative approach leverages insights from a leading customer satisfaction firm to identify and celebrate top performers across various industries.

recognition
business excellence
consumer feedback
customer satisfaction
survey methodology
service quality
local businesses
consumer choice
market research
business networking
Company size: 2-10
Founded: 1998
Survale, Inc logo

Survale, Inc

🇺🇸 2021 Fillmore St San Francisco, California, US

Survale, Inc specializes in software development, offering an innovative talent feedback and analytics platform designed to enhance the candidate, onboarding, and employee experience through automatic surveys. Recognized as a top HR product of the year, it leverages data-driven insights to optimize human resource processes.

candidate experience
onboarding
employee experience
talent feedback
analytics platform
survey automation
Company size: 11-50
Founded: 2016
INTUITION Brand Marketing logo

INTUITION Brand Marketing

🇺🇸 6965 Piazza Grande Ave Orlando, Florida 32835, US

An innovative agency in the advertising services industry, specializing in sales solutions, customer engagement, and reputation management through advanced analytics and comprehensive review monitoring strategies. Their unique approach includes automated referral programs and integrated feedback systems, enhancing brand visibility and customer interaction.

advertising
marketing
customer engagement
reputation management
sales solutions
analytics
competitive analysis
social media
public relations
email marketing
SMS marketing
review monitoring
Company size: 11-50

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