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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.
DataScope Research specializes in market research, offering innovative feedback channels to gather customer insights, enabling businesses to make informed decisions with clarity.
Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.
SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.
Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.
Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.
Beyond Feedback
🇺🇸 7100 E Cave Creek Rd Cave Creek, Arizona 85331, USBeyond Feedback specializes in designing and implementing voice-of-the-customer and voice-of-the-employee solutions, providing actionable insights through advanced data analytics and interactive reporting. Their innovative approach focuses on transforming feedback into tangible business benefits, enhancing customer engagement and employee performance.
SurveyPlanet
🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, USSurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.
SurveyStance - One Tap Emoji Surveys
🇺🇸 2901 W. Coast Hwy Suite 200SurveyStance specializes in consumer services by providing innovative feedback solutions through its One Tap Smiley Feedback Kiosk and Email Signature Survey, enabling effortless customer feedback collection. The centralized dashboard for responses streamlines the process, making it easier for businesses to capture and analyze customer insights.
CXLogic specializes in customer experience research, offering innovative feedback solutions that leverage advanced technologies and data science to enhance customer engagement and improve organizational performance. Their interactive tools, including kiosks and tablets, utilize engaging survey formats to capture real-time customer insights, supported by robust analytics for in-depth performance evaluation.
RumbleRank specializes in innovative market research by offering an engaging, game-like platform for collecting feedback through head-to-head matchups, eliminating ambiguity in survey responses. This unique approach enables users to make definitive choices, yielding clear and actionable insights for data analysis and decision-making.
Survey Campaign
🇺🇸 TG Nation Way Harrah, Oklahoma 73045, USSpecializing in market research, Survey Campaign conducts strategic initiatives to gather valuable data and insights through targeted surveys, enabling organizations to make informed, data-driven decisions. Their innovative approach harnesses community feedback to adapt strategies and refine products in response to evolving market demands.
SuiteFeedback specializes in software development focused on customer feedback and experience management, offering a native application for NetSuite that enables real-time survey collection and automated insights. Its innovative approach allows users to efficiently gather actionable feedback and enhance customer interactions within the NetSuite ecosystem.
Soono is a software development platform specializing in real-time survey and data collection, enabling businesses to swiftly gather feedback and customer insights in under 30 seconds. Its innovative approach facilitates seamless data sharing across all organizational levels, enhancing marketing and customer engagement strategies.
Betterform is an innovative feedback platform in the internet publishing industry that utilizes AI to analyze customer surveys, providing actionable insights that enhance understanding of customer needs. Its unique approach enables users to extract significantly more value from existing feedback in a fraction of the time.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
Amptiva specializes in market research by providing data collection services and an integrated online customer experience solution, enabling businesses to gather and analyze customer feedback and market metrics for informed decision-making. Their unique approach focuses on enhancing customer experience and driving profitability through effective voice of the customer (VOC) data collection and survey administration.
Austin Data Solutions
🇺🇸 360 Nueces St Austin, Texas, USAustin Data Solutions specializes in IT services and consulting, focusing on transforming unstructured and "Voice of the Customer" data into actionable insights. Their innovative approach includes web application development and system integration, leveraging technologies like Clarabridge, Python, and Django to enhance data-driven decision-making for businesses.
SURVEY PROS, INC. specializes in providing comprehensive surveying services, catering to a wide range of survey needs with a focus on precision and reliability. Their innovative approach ensures tailored solutions that meet diverse client requirements effectively.
Big Mouth Survey specializes in IT services and consulting, offering a comprehensive platform for real-time customer and employee feedback to enhance customer experience across various sectors such as hospitality, healthcare, and retail. Its innovative approach combines feedback collection with actionable insights to drive business growth and improve brand awareness.
Alchemer provides a highly flexible feedback and data collection platform designed to empower organizations to effectively engage with customers and employees. Its innovative approach focuses on ensuring that every voice is heard, facilitating actionable insights through a comprehensive suite of survey and data analytics tools.
Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.
Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.
Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.
Humm specializes in IT services and consulting, offering an innovative on-premise feedback platform that enables businesses to gather and act on customer feedback in real time, enhancing the overall guest experience. Their unique approach focuses on immediate action and performance analytics, making it easier for service-oriented businesses to monitor and improve customer satisfaction.
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