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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.
SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.
Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.
Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.
SurveyPlanet
🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, USSurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.
Survey Campaign
🇺🇸 TG Nation Way Harrah, Oklahoma 73045, USSpecializing in market research, Survey Campaign conducts strategic initiatives to gather valuable data and insights through targeted surveys, enabling organizations to make informed, data-driven decisions. Their innovative approach harnesses community feedback to adapt strategies and refine products in response to evolving market demands.
Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.
SURVEY PROS, INC. specializes in providing comprehensive surveying services, catering to a wide range of survey needs with a focus on precision and reliability. Their innovative approach ensures tailored solutions that meet diverse client requirements effectively.
RumbleRank specializes in innovative market research by offering an engaging, game-like platform for collecting feedback through head-to-head matchups, eliminating ambiguity in survey responses. This unique approach enables users to make definitive choices, yielding clear and actionable insights for data analysis and decision-making.
Beyond Feedback
🇺🇸 7100 E Cave Creek Rd Cave Creek, Arizona 85331, USBeyond Feedback specializes in designing and implementing voice-of-the-customer and voice-of-the-employee solutions, providing actionable insights through advanced data analytics and interactive reporting. Their innovative approach focuses on transforming feedback into tangible business benefits, enhancing customer engagement and employee performance.
SurveyKing is a versatile platform specializing in market research, offering tools for employee engagement, customer satisfaction, and form creation. Its user-friendly interface combines advanced features such as MaxDiff and Conjoint analysis, making it a comprehensive solution for gathering and analyzing survey data.
DataScope Research specializes in market research, offering innovative feedback channels to gather customer insights, enabling businesses to make informed decisions with clarity.
Modern Survey provides a human capital measurement platform that integrates feedback and data from enterprise systems to analyze the relationship between employee performance and organizational success. Its innovative approach focuses on areas such as onboarding effectiveness, employee engagement, and performance management, offering insights that traditional talent management systems may overlook.
SurveyOL specializes in software development for creating customized online surveys, offering over 100 free templates and 20 diverse question types. With features like mobile accessibility and SMS capabilities, it provides an efficient and user-friendly platform for organizations seeking to gather valuable insights and enhance decision-making.
A startup in software development that provides innovative technological solutions for real-time measurement and analysis of customer and employee satisfaction. Its Customer Experience Management software enhances decision-making by automating data capture, improving survey participation, and offering customizable metrics for effective management and analysis.
Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.
RepuGen offers innovative healthcare reputation management and patient engagement software designed to help medical professionals enhance their online presence through genuine patient reviews and feedback. The platform features tools for monitoring patient satisfaction, protecting against negative reviews, and providing real-time analytics, enabling healthcare providers to improve patient care and operational efficiency.
SuiteFeedback specializes in software development focused on customer feedback and experience management, offering a native application for NetSuite that enables real-time survey collection and automated insights. Its innovative approach allows users to efficiently gather actionable feedback and enhance customer interactions within the NetSuite ecosystem.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
Innovative HR Solutions, LLC
🇺🇸 37111 Marber Dive Rancho Mirage, CA 92270-2234, USInnovative HR Solutions specializes in human resources consulting, focusing on designing and analyzing customized employee surveys to enhance organizational effectiveness. Their innovative approach includes a variety of survey products tailored to specific needs, enabling businesses to reduce turnover, improve productivity, and make data-driven decisions.
Ambivista specializes in online surveys and research, leveraging advanced technology and expert consulting to deliver comprehensive insights that drive business transformation. Their innovative approach combines industry-leading solutions with best practices in feedback management, enabling organizations to understand their environments and enhance engagement across various stakeholders.
CXLogic specializes in customer experience research, offering innovative feedback solutions that leverage advanced technologies and data science to enhance customer engagement and improve organizational performance. Their interactive tools, including kiosks and tablets, utilize engaging survey formats to capture real-time customer insights, supported by robust analytics for in-depth performance evaluation.
Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.
Survale, Inc specializes in software development, offering an innovative talent feedback and analytics platform designed to enhance the candidate, onboarding, and employee experience through automatic surveys. Recognized as a top HR product of the year, it leverages data-driven insights to optimize human resource processes.
Consumers' Choice Award
🇺🇸 2451 Cumberland Pkwy Suite # 3517Specializing in consumer services, this organization promotes business excellence by recognizing local businesses through a unique consumer survey that evaluates customer service, value, and professionalism. Its innovative approach leverages insights from a leading customer satisfaction firm to identify and celebrate top performers across various industries.
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