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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
A startup in software development that provides innovative technological solutions for real-time measurement and analysis of customer and employee satisfaction. Its Customer Experience Management software enhances decision-making by automating data capture, improving survey participation, and offering customizable metrics for effective management and analysis.
Sinclair Customer Metrics
🇺🇸 12500 San Pedro Ave San Antonio, Texas 78216, USSinclair Customer Metrics specializes in market research, offering innovative measurement and analytics solutions to enhance customer and employee satisfaction. With a robust field network and tailored programs, it empowers businesses to improve customer experience through structured feedback and advanced reporting tools.
Interaction Metrics
🇺🇸 107 SE Washington St Portland, Oregon 97214, USInteraction Metrics specializes in market research, focusing on enhancing customer and employee surveys to generate actionable insights. By combining scientific methodologies with advanced technologies, the firm delivers engaging and effective survey experiences that drive improved customer and employee engagement.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
SurveyOL specializes in software development for creating customized online surveys, offering over 100 free templates and 20 diverse question types. With features like mobile accessibility and SMS capabilities, it provides an efficient and user-friendly platform for organizations seeking to gather valuable insights and enhance decision-making.
Amptiva specializes in market research by providing data collection services and an integrated online customer experience solution, enabling businesses to gather and analyze customer feedback and market metrics for informed decision-making. Their unique approach focuses on enhancing customer experience and driving profitability through effective voice of the customer (VOC) data collection and survey administration.
Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.
SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.
RepuGen offers innovative healthcare reputation management and patient engagement software designed to help medical professionals enhance their online presence through genuine patient reviews and feedback. The platform features tools for monitoring patient satisfaction, protecting against negative reviews, and providing real-time analytics, enabling healthcare providers to improve patient care and operational efficiency.
SurveyPlanet
🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, USSurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
Best Companies Group
🇺🇸 1500 Paxton St Harrisburg, PA 17104, USSpecializing in business consulting and services, Best Companies Group focuses on enhancing workplace culture and employee engagement through tailored survey solutions and advanced analytics. Their innovative approach includes a range of employee feedback tools and reporting techniques designed to drive organizational transformation and foster exceptional work environments.
Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.
Ambivista specializes in online surveys and research, leveraging advanced technology and expert consulting to deliver comprehensive insights that drive business transformation. Their innovative approach combines industry-leading solutions with best practices in feedback management, enabling organizations to understand their environments and enhance engagement across various stakeholders.
DropThought specializes in software development, offering an Instant Feedback Platform that enables real-time engagement and feedback collection from customers and employees. Its innovative analytics tools and immediate response capabilities enhance user experience and satisfaction, driving improvements in customer loyalty and brand performance.
SurveyKing is a versatile platform specializing in market research, offering tools for employee engagement, customer satisfaction, and form creation. Its user-friendly interface combines advanced features such as MaxDiff and Conjoint analysis, making it a comprehensive solution for gathering and analyzing survey data.
Consumers' Choice Award
🇺🇸 2451 Cumberland Pkwy Suite # 3517Specializing in consumer services, this organization promotes business excellence by recognizing local businesses through a unique consumer survey that evaluates customer service, value, and professionalism. Its innovative approach leverages insights from a leading customer satisfaction firm to identify and celebrate top performers across various industries.
SurveyByte operates in the market research industry, offering a unique online community where members participate in surveys on familiar topics and products, earning rewards for their feedback. This innovative approach enables businesses, from Fortune 500 to small enterprises, to leverage consumer insights for enhancing their products and services.
Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.
Delighted specializes in customer feedback technology, offering innovative survey software that enables businesses to gather actionable insights and track customer trends, ultimately helping to improve customer experience and reduce churn.
Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.
HR Monitor Inc.
🇺🇸 USA office - HR Monitor, 470 Ramona St, Palo Alto, CA 94301, USA Europe office - HR Monitor, Eidistorgi 13-15, Seltjarnarnesi 170, IcelandSpecializing in software development, HR Monitor offers an innovative online tool that provides real-time feedback on employee satisfaction, engagement, and performance through automated monthly questionnaires. Their focus on speed, simplicity, and user-friendly reporting helps organizations enhance communication and drive positive outcomes in human resources management.
Qwary is an innovative experience management platform in the software development industry that enhances user engagement and satisfaction through data-driven insights. Its unique offerings, including AI-driven conversations and advanced user behavior analysis, empower brands to optimize customer journeys and drive long-term value.
ParentPulse specializes in software development, offering an innovative automated survey platform tailored specifically for private and independent schools. This unique tool enables year-round parent feedback collection, fostering better communication and informed decision-making to enhance school growth and family satisfaction.
Redhill Group specializes in transportation research, offering innovative methodologies such as CATI phone surveys and onboard surveys to deliver actionable insights for traffic demand management, customer satisfaction, and advertising development. Their advanced sampling design and multivariate statistical analysis set them apart in the market research industry.
QBlue Surveys specializes in digital surveys for nursing homes and residential care facilities, offering real-time insights into patient and staff satisfaction to enhance ratings and streamline feedback processes. Their innovative approach empowers facilities to propel success through efficient assessment methods.
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