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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
piHappiness specializes in software development focused on customer feedback management, offering a customizable survey app that facilitates real-time feedback collection and insightful analytics. Its innovative approach allows businesses to monitor customer satisfaction through tailored feedback forms and immediate reporting, enabling swift action to enhance customer experiences.
Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.
Survey Sync offers a SaaS platform that automates the creation and analysis of online surveys, leveraging AI-driven analytics to provide actionable insights for customer development. This innovative approach enables businesses to efficiently gather and interpret customer feedback, facilitating data-driven decision-making.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
Survale, Inc specializes in software development, offering an innovative talent feedback and analytics platform designed to enhance the candidate, onboarding, and employee experience through automatic surveys. Recognized as a top HR product of the year, it leverages data-driven insights to optimize human resource processes.
Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.
Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.
Ufeedback specializes in simplifying client feedback processes within the technology and internet sectors, offering innovative solutions that enhance user experience and engagement.
Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
A leader in market research, this organization specializes in providing innovative technology and comprehensive services tailored for the survey research industry, including online survey tools, global sampling capabilities, and expert panel management solutions. With over thirty years of experience, it offers unique products that enhance data quality and accessibility for market research professionals.
Humm specializes in IT services and consulting, offering an innovative on-premise feedback platform that enables businesses to gather and act on customer feedback in real time, enhancing the overall guest experience. Their unique approach focuses on immediate action and performance analytics, making it easier for service-oriented businesses to monitor and improve customer satisfaction.
Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.
Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.
RepuGen offers innovative healthcare reputation management and patient engagement software designed to help medical professionals enhance their online presence through genuine patient reviews and feedback. The platform features tools for monitoring patient satisfaction, protecting against negative reviews, and providing real-time analytics, enabling healthcare providers to improve patient care and operational efficiency.
DataScope Research specializes in market research, offering innovative feedback channels to gather customer insights, enabling businesses to make informed decisions with clarity.
Blix specializes in software development, offering an AI-powered suite of tools designed for market research firms to analyze unstructured customer feedback efficiently. Their innovative automated contextual coding tool transforms various forms of open text feedback into actionable business insights.
CXLogic specializes in customer experience research, offering innovative feedback solutions that leverage advanced technologies and data science to enhance customer engagement and improve organizational performance. Their interactive tools, including kiosks and tablets, utilize engaging survey formats to capture real-time customer insights, supported by robust analytics for in-depth performance evaluation.
SurveyPlanet
🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, USSurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.
SurveyStance - One Tap Emoji Surveys
🇺🇸 2901 W. Coast Hwy Suite 200SurveyStance specializes in consumer services by providing innovative feedback solutions through its One Tap Smiley Feedback Kiosk and Email Signature Survey, enabling effortless customer feedback collection. The centralized dashboard for responses streamlines the process, making it easier for businesses to capture and analyze customer insights.
SATISFYD specializes in software development focused on enhancing customer and employee experiences for machinery dealerships and manufacturers. Its innovative solutions leverage automation and integrations to capture actionable insights, driving revenue growth and talent retention while managing online reputations in the heavy equipment industry.
Big Mouth Survey specializes in IT services and consulting, offering a comprehensive platform for real-time customer and employee feedback to enhance customer experience across various sectors such as hospitality, healthcare, and retail. Its innovative approach combines feedback collection with actionable insights to drive business growth and improve brand awareness.
Alchemer provides a highly flexible feedback and data collection platform designed to empower organizations to effectively engage with customers and employees. Its innovative approach focuses on ensuring that every voice is heard, facilitating actionable insights through a comprehensive suite of survey and data analytics tools.
Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.
A self-employed venture specializing in the creation and analysis of polls, focusing on innovative methods for enhancing poll consumption and engagement within the accounting industry.
RumbleRank specializes in innovative market research by offering an engaging, game-like platform for collecting feedback through head-to-head matchups, eliminating ambiguity in survey responses. This unique approach enables users to make definitive choices, yielding clear and actionable insights for data analysis and decision-making.
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