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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
A startup in software development that provides innovative technological solutions for real-time measurement and analysis of customer and employee satisfaction. Its Customer Experience Management software enhances decision-making by automating data capture, improving survey participation, and offering customizable metrics for effective management and analysis.
Amptiva specializes in market research by providing data collection services and an integrated online customer experience solution, enabling businesses to gather and analyze customer feedback and market metrics for informed decision-making. Their unique approach focuses on enhancing customer experience and driving profitability through effective voice of the customer (VOC) data collection and survey administration.
Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.
SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.
SurveyPlanet
🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, USSurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.
Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.
Survey Campaign
🇺🇸 TG Nation Way Harrah, Oklahoma 73045, USSpecializing in market research, Survey Campaign conducts strategic initiatives to gather valuable data and insights through targeted surveys, enabling organizations to make informed, data-driven decisions. Their innovative approach harnesses community feedback to adapt strategies and refine products in response to evolving market demands.
Sogolytics specializes in information technology and services, offering a robust experience management platform that enhances customer and employee engagement through advanced survey design and analysis. Its innovative solutions, SogoCX and SogoEX, provide real-time insights and data-driven strategies to improve organizational performance and drive business growth, distinguished by high user ratings and industry-leading data security.
SurveyOL specializes in software development for creating customized online surveys, offering over 100 free templates and 20 diverse question types. With features like mobile accessibility and SMS capabilities, it provides an efficient and user-friendly platform for organizations seeking to gather valuable insights and enhance decision-making.
Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.
Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.
Innovative HR Solutions, LLC
🇺🇸 37111 Marber Dive Rancho Mirage, CA 92270-2234, USInnovative HR Solutions specializes in human resources consulting, focusing on designing and analyzing customized employee surveys to enhance organizational effectiveness. Their innovative approach includes a variety of survey products tailored to specific needs, enabling businesses to reduce turnover, improve productivity, and make data-driven decisions.
RumbleRank specializes in innovative market research by offering an engaging, game-like platform for collecting feedback through head-to-head matchups, eliminating ambiguity in survey responses. This unique approach enables users to make definitive choices, yielding clear and actionable insights for data analysis and decision-making.
SurveyKing is a versatile platform specializing in market research, offering tools for employee engagement, customer satisfaction, and form creation. Its user-friendly interface combines advanced features such as MaxDiff and Conjoint analysis, making it a comprehensive solution for gathering and analyzing survey data.
INTUITION Brand Marketing
🇺🇸 6965 Piazza Grande Ave Orlando, Florida 32835, USAn innovative agency in the advertising services industry, specializing in sales solutions, customer engagement, and reputation management through advanced analytics and comprehensive review monitoring strategies. Their unique approach includes automated referral programs and integrated feedback systems, enhancing brand visibility and customer interaction.
SURVEY PROS, INC. specializes in providing comprehensive surveying services, catering to a wide range of survey needs with a focus on precision and reliability. Their innovative approach ensures tailored solutions that meet diverse client requirements effectively.
Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.
Modern Survey provides a human capital measurement platform that integrates feedback and data from enterprise systems to analyze the relationship between employee performance and organizational success. Its innovative approach focuses on areas such as onboarding effectiveness, employee engagement, and performance management, offering insights that traditional talent management systems may overlook.
Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.
Zacoustic specializes in customer experience management through its innovative Software-as-a-Service (SaaS) platform, leveraging a patented Jibe process to analyze customer feedback and predict survey responses. This unique approach empowers organizations to make data-driven decisions that enhance operational agility and strategic objectives.
Consumers' Choice Award
🇺🇸 2451 Cumberland Pkwy Suite # 3517Specializing in consumer services, this organization promotes business excellence by recognizing local businesses through a unique consumer survey that evaluates customer service, value, and professionalism. Its innovative approach leverages insights from a leading customer satisfaction firm to identify and celebrate top performers across various industries.
Hello Retention, LLC
🇺🇸 1277 US Highway 82 W Leesburg, Georgia 31763, USHello Retention specializes in providing customizable employee survey solutions within the transportation, logistics, and supply chain industries, enabling organizations to gather and analyze feedback through a personalized platform. Their innovative approach focuses on enhancing employee appreciation to drive retention and engagement.
Interaction Metrics
🇺🇸 107 SE Washington St Portland, Oregon 97214, USInteraction Metrics specializes in market research, focusing on enhancing customer and employee surveys to generate actionable insights. By combining scientific methodologies with advanced technologies, the firm delivers engaging and effective survey experiences that drive improved customer and employee engagement.
Sinclair Customer Metrics
🇺🇸 12500 San Pedro Ave San Antonio, Texas 78216, USSinclair Customer Metrics specializes in market research, offering innovative measurement and analytics solutions to enhance customer and employee satisfaction. With a robust field network and tailored programs, it empowers businesses to improve customer experience through structured feedback and advanced reporting tools.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
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