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In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
SurveyPlanet
🇺🇸 578 Washington Blvd. #807 Marina Del Rey, CA 90292, USSurveyPlanet specializes in providing powerful online survey tools that enable users to easily create, share, and analyze surveys. With a strong emphasis on user-friendly features and a robust free offering, it caters to diverse needs in consumer services, including customer feedback and 360 reviews.
Survey Loop specializes in software development focused on modernizing customer feedback collection and analysis. Its innovative platform enables businesses to streamline feedback processes, measure sentiment in real-time, and enhance customer experiences, positioning it as a strategic partner in driving growth.
SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.
Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
SurveyOL specializes in software development for creating customized online surveys, offering over 100 free templates and 20 diverse question types. With features like mobile accessibility and SMS capabilities, it provides an efficient and user-friendly platform for organizations seeking to gather valuable insights and enhance decision-making.
Opiniion Inc. specializes in resident satisfaction software, automating the collection of real-time feedback for property management firms. Its innovative approach enhances online reputation management and facilitates effective communication by generating authentic online reviews and measuring community process effectiveness.
Merren.io is an innovative multichannel survey and customer experience platform that enables the collection of customer feedback through various channels, including messaging apps and chatbots. Its unique offerings include a built-in rewards system, access to a global panel of over 35 million customers, and real-time AI-powered analytics, making it a fast and effective solution for transforming customer data into actionable insights.
Simplesat specializes in internet publishing by providing a comprehensive customer satisfaction solution that centralizes feedback collection and analysis. Its innovative approach streamlines the process of gathering actionable insights, enabling businesses to enhance customer satisfaction, retention, and overall growth efficiently.
Consumers' Choice Award
🇺🇸 2451 Cumberland Pkwy Suite # 3517Specializing in consumer services, this organization promotes business excellence by recognizing local businesses through a unique consumer survey that evaluates customer service, value, and professionalism. Its innovative approach leverages insights from a leading customer satisfaction firm to identify and celebrate top performers across various industries.
SurveyKing is a versatile platform specializing in market research, offering tools for employee engagement, customer satisfaction, and form creation. Its user-friendly interface combines advanced features such as MaxDiff and Conjoint analysis, making it a comprehensive solution for gathering and analyzing survey data.
Anecdote specializes in software development focused on customer experience and feedback analysis, utilizing AI to consolidate and analyze customer insights from over 125 sources. Their innovative product analytics software transforms diverse customer data into actionable insights, enabling decision-makers to prioritize issues effectively.
RepuGen offers innovative healthcare reputation management and patient engagement software designed to help medical professionals enhance their online presence through genuine patient reviews and feedback. The platform features tools for monitoring patient satisfaction, protecting against negative reviews, and providing real-time analytics, enabling healthcare providers to improve patient care and operational efficiency.
Zacoustic CX specializes in customer survey predictions, leveraging the connection between employee experience (EX) and customer experience (CX) to enhance business outcomes. Its innovative approach focuses on optimizing EX to drive superior CX.
INTUITION Brand Marketing
🇺🇸 6965 Piazza Grande Ave Orlando, Florida 32835, USAn innovative agency in the advertising services industry, specializing in sales solutions, customer engagement, and reputation management through advanced analytics and comprehensive review monitoring strategies. Their unique approach includes automated referral programs and integrated feedback systems, enhancing brand visibility and customer interaction.
Survale, Inc specializes in software development, offering an innovative talent feedback and analytics platform designed to enhance the candidate, onboarding, and employee experience through automatic surveys. Recognized as a top HR product of the year, it leverages data-driven insights to optimize human resource processes.
DataScope Research specializes in market research, offering innovative feedback channels to gather customer insights, enabling businesses to make informed decisions with clarity.
Retently offers a Customer Experience Management platform tailored for B2B businesses, specializing in tools for measuring customer satisfaction, collecting feedback, and enhancing customer success through innovative survey solutions. Its unique focus on Net Promoter Score and actionable insights helps organizations prevent churn and transform detractors into promoters.
SatisFacts & ApartmentRatings specializes in research services aimed at enhancing the resident and employee experience within the multifamily housing sector. Their innovative platform offers comprehensive tools for resident retention, reputation management, and employee engagement, leveraging extensive data and leading-edge technology to drive satisfaction and reduce turnover.
Polco specializes in internet publishing, offering innovative community engagement services that empower government leaders to make informed decisions through reliable feedback from residents via online polls and survey research. Their unique approach combines policy analysis and crowdsourcing to enhance political engagement and public policy initiatives.
Voiceform is a technology platform that enhances research by enabling the collection of conversational feedback through voice-driven surveys and questionnaires. Its innovative approach combines the scalability of surveys with the depth of qualitative interviews, providing researchers and marketers with rich insights efficiently.
Innovative HR Solutions, LLC
🇺🇸 37111 Marber Dive Rancho Mirage, CA 92270-2234, USInnovative HR Solutions specializes in human resources consulting, focusing on designing and analyzing customized employee surveys to enhance organizational effectiveness. Their innovative approach includes a variety of survey products tailored to specific needs, enabling businesses to reduce turnover, improve productivity, and make data-driven decisions.
SURVEY PROS, INC. specializes in providing comprehensive surveying services, catering to a wide range of survey needs with a focus on precision and reliability. Their innovative approach ensures tailored solutions that meet diverse client requirements effectively.
Survey Campaign
🇺🇸 TG Nation Way Harrah, Oklahoma 73045, USSpecializing in market research, Survey Campaign conducts strategic initiatives to gather valuable data and insights through targeted surveys, enabling organizations to make informed, data-driven decisions. Their innovative approach harnesses community feedback to adapt strategies and refine products in response to evolving market demands.
Big Mouth Survey specializes in IT services and consulting, offering a comprehensive platform for real-time customer and employee feedback to enhance customer experience across various sectors such as hospitality, healthcare, and retail. Its innovative approach combines feedback collection with actionable insights to drive business growth and improve brand awareness.
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