Trusted by data-driven investors
In 2025, the landscape of customer satisfaction survey companies in the United States is shaped by innovative firms like MediKarma in California and LIO Insurance in Pennsylvania, each leveraging technology and data insights to enhance customer experiences. From financial planning with Financial Independence Planning in Pennsylvania to healthcare auditing with BMI Audit Services in Indiana, these companies offer specialized solutions tailored to diverse sectors. Whether revolutionizing real estate with REX in Texas or optimizing insurance processes with Selectsys in Tennessee, these firms demonstrate a robust commitment to customer satisfaction and operational excellence.
Interaction Metrics
🇺🇸 107 SE Washington St Portland, Oregon 97214, USInteraction Metrics specializes in market research, focusing on enhancing customer and employee surveys to generate actionable insights. By combining scientific methodologies with advanced technologies, the firm delivers engaging and effective survey experiences that drive improved customer and employee engagement.
Sinclair Customer Metrics
🇺🇸 12500 San Pedro Ave San Antonio, Texas 78216, USSinclair Customer Metrics specializes in market research, offering innovative measurement and analytics solutions to enhance customer and employee satisfaction. With a robust field network and tailored programs, it empowers businesses to improve customer experience through structured feedback and advanced reporting tools.
A startup in software development that provides innovative technological solutions for real-time measurement and analysis of customer and employee satisfaction. Its Customer Experience Management software enhances decision-making by automating data capture, improving survey participation, and offering customizable metrics for effective management and analysis.
SurveyByte operates in the market research industry, offering a unique online community where members participate in surveys on familiar topics and products, earning rewards for their feedback. This innovative approach enables businesses, from Fortune 500 to small enterprises, to leverage consumer insights for enhancing their products and services.
An experience management platform that enables real-time collection, analysis, and action on customer feedback, enhancing customer satisfaction and loyalty. Unique features include chat-like surveys, offline feedback capabilities, and extensive integrations, making it a versatile tool for optimizing customer and employee experiences.
SurveyOL specializes in software development for creating customized online surveys, offering over 100 free templates and 20 diverse question types. With features like mobile accessibility and SMS capabilities, it provides an efficient and user-friendly platform for organizations seeking to gather valuable insights and enhance decision-making.
Amptiva specializes in market research by providing data collection services and an integrated online customer experience solution, enabling businesses to gather and analyze customer feedback and market metrics for informed decision-making. Their unique approach focuses on enhancing customer experience and driving profitability through effective voice of the customer (VOC) data collection and survey administration.
Zacoustic specializes in customer experience management through its innovative Software-as-a-Service (SaaS) platform, leveraging a patented Jibe process to analyze customer feedback and predict survey responses. This unique approach empowers organizations to make data-driven decisions that enhance operational agility and strategic objectives.
Consumers' Choice Award
🇺🇸 2451 Cumberland Pkwy Suite # 3517Specializing in consumer services, this organization promotes business excellence by recognizing local businesses through a unique consumer survey that evaluates customer service, value, and professionalism. Its innovative approach leverages insights from a leading customer satisfaction firm to identify and celebrate top performers across various industries.
DropThought specializes in software development, offering an Instant Feedback Platform that enables real-time engagement and feedback collection from customers and employees. Its innovative analytics tools and immediate response capabilities enhance user experience and satisfaction, driving improvements in customer loyalty and brand performance.
Ambivista specializes in online surveys and research, leveraging advanced technology and expert consulting to deliver comprehensive insights that drive business transformation. Their innovative approach combines industry-leading solutions with best practices in feedback management, enabling organizations to understand their environments and enhance engagement across various stakeholders.
QBlue Surveys specializes in digital surveys for nursing homes and residential care facilities, offering real-time insights into patient and staff satisfaction to enhance ratings and streamline feedback processes. Their innovative approach empowers facilities to propel success through efficient assessment methods.
Royes Analytics specializes in business consulting and services, offering comprehensive solutions in employee selection, engagement surveys, and data analytics. With a focus on integrating data science and strategic HR initiatives, it leverages research and best practices to enhance organizational performance.
Mindset Management Inc. specializes in software development focused on enhancing employee engagement and inclusion through innovative analytics tools. Their cloud-based Engage EX platform offers real-time feedback and survey analytics, enabling organizations to optimize the employee experience and foster a culture of continuous improvement.
Opinion Shoppers offers innovative technology solutions for the retail industry, enabling businesses to receive instant, actionable feedback on customer experiences through payment terminals and mobile surveys. By facilitating immediate alerts for negative feedback, it helps businesses address issues promptly, reducing the likelihood of poor online reviews and enhancing customer loyalty.
GetFeedback specializes in software development focused on customer experience surveys, providing seamless integration with CRM systems to deliver actionable insights. Its innovative approach enables brands to enhance customer satisfaction and engagement through tailored, on-brand survey solutions.
Go Get Quality offers an innovative social reputation management tool that enhances customer satisfaction through advanced survey evaluation software, enabling businesses to gain deeper insights into customer feedback.
RepuGen offers innovative healthcare reputation management and patient engagement software designed to help medical professionals enhance their online presence through genuine patient reviews and feedback. The platform features tools for monitoring patient satisfaction, protecting against negative reviews, and providing real-time analytics, enabling healthcare providers to improve patient care and operational efficiency.
SurveyKing is a versatile platform specializing in market research, offering tools for employee engagement, customer satisfaction, and form creation. Its user-friendly interface combines advanced features such as MaxDiff and Conjoint analysis, making it a comprehensive solution for gathering and analyzing survey data.
Service Metrics Group
🇺🇸 PO Box 861361 Plano, TX 75086, USService Metrics Group specializes in providing customer experience measurement solutions across various sectors, including hospitality and entertainment. Their innovative approach encompasses quality assurance, customer satisfaction surveys, and online reputation management, enabling organizations to enhance service quality and customer engagement.
Truthful specializes in software development focused on customer and user experience through innovative micro-surveys that yield significantly higher response rates and deeper insights. Their platform combines quantitative tracking with qualitative analysis, enabling businesses to make informed decisions based on genuine customer feedback.
Guardian Score offers an innovative survey solution in the public safety industry, enabling police administrations to gather real-time feedback from community members about their interactions with officers. By providing actionable analytics, it aims to enhance police performance, accountability, and community relations, ultimately fostering trust and legitimacy in law enforcement.
SurveyCrest offers an innovative web-based platform for creating and publishing surveys, enabling small and medium-sized businesses to easily gather and analyze customer feedback and insights for informed decision-making. With a focus on accessibility, it provides advanced research methodologies and a variety of survey templates tailored to various business needs.
ParentPulse specializes in software development, offering an innovative automated survey platform tailored specifically for private and independent schools. This unique tool enables year-round parent feedback collection, fostering better communication and informed decision-making to enhance school growth and family satisfaction.
Wayvee Analytics specializes in retail technology by offering a real-time solution for customer satisfaction and engagement monitoring in brick-and-mortar stores. Utilizing radio frequency waves and proprietary AI algorithms, it analyzes emotional responses to provide instant feedback on customer interactions while ensuring privacy, enabling businesses to improve in-store experiences through actionable insights.
Udex Software specializes in developing affordable, mobile-first software solutions aimed at enhancing employee development, customer feedback, and business reputation. Their innovative applications, including performance evaluations and review request tools, empower small businesses to effectively manage talent and gather insights without the need for costly training or support.
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